3. What do I do when a death occurs?

In a hospital, nursing home of other facility:
Provide facility with our contact information and they will notify us. You will receive a phone call from us at an appropriate time.


In home - attended by hospice organization:
Notify your hospice provider. The hospice provider will notify us when they are ready for us to come to the residence.


In home - not attended by hospice organization:
Call 911 and notify the 911 operator that a death has occurred and it is a non-emergency situation. They will send police and medic to the place of death to determine whether the deceased can be removed by the funeral home or must be transported to the Medical Examiner’s facility.