Person-Centered Services & Supports


• Acknowledge benefit of navigation, as it helps people connect to and move between services and systems of care, with an emphasis on access to and continuity of health care, Medicaid services, and long-term supports.



• Establish an explicit system of “care navigation” from prevention to complex care that offers direct assistance to individuals with I/DD and families.



• Strengthen the focus on health and wellness in person-centered planning and practices.



• Develop best practices for an integrated plan of care that links primary care, mental health, dental care, specialty services, and long-term services and support needs.



• Standardize and streamline LME/MCO policies and practices that impact access, referral, and coordination of care.



• Provide education about the role of a medical home to individuals, families, and disability service providers.